Account & Billing
Ranks & Longevity
Request a Wedding
Petition Info & Tips
Rules of Conduct
Below are some frequently asked questions regarding account issues.
Is there a fee to play Anarchy Online? And if there is, how much is it?
How do I reactivate my old account?
If I cancel early, can I get a partial refund?
How do I cancel my account?
When I try to register an account, it immediately takes me back to the login screen.
One of my accounts or a friends account has been banned or suspended. Can I talk to someone about it?
Why did I not recieve my 30 free days?
I am unable to finish account creation
My characters are missing
If you have any questions about these policies feel free to email Funcom at
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