Ranks From greeter to director, ARK is a stuctured organisation, with many ranks, as well as longevity titles. Greeter Base in-game level: 10 New ARK start as greeters in ARK Academy. They are taught how to listen and help players, how to use tools and everything we have to serve you better. After the induction ceremony, greeters can help new players in the game by answering various questions and welcoming them on Rubi-Ka or Shadowlands. » More information about Greeters Assistant Advisor Base in-game level: 50 After a minimum of time and greets, greeters can choose to move on and start their training to reach the rank of advisor. They are buffed to Assistant Advisors and start to learn basics of customer service. They are taught how to use new tools and are followed by a Sponsor during "Sponsoring sessions". During sponsoring, Assistant Advisors try their best to answer petitions, solve your problems, get proper information, while a Sponsor watches and gives advice and information. Once they have proven that they can handle petitions on their own, they can reach the rank of full advisor. Advisor Base in-game level: 100 Advisors have proven that they can answer your petitions and help as best as they can. They are trustworthy and responsible ARK's who assist you, the player, with petitions and in-game problems. They have left ARK Academy and are now full members of the Advisors of Rubi-Ka. Depending on the department they are on, advisors can do various things: run events, hunt for bugs, train new advisors, and many other things... » More information about Advisors Guardian Base in-game level: 150 Guardians are selected advisors, chosen based on their skill and time commitment to the department they are in. They are trustworthy and resourceful, and are responsible for assisting advisors. They are often asked to assist with petition issues that an advisor cannot resolve, either due to the limits of tools at the advisors disposal, or a need for more experienced input on a situation. Coordinator Base in-game level: 175 Responsibility for a team of ARK's is an important task in any department. Coordinators work with ARK's of all ranks, from advisor to director, to accomplish their assigned tasks. While operations coordinators are responsible for continually improving the customer service skills of their advisors, coordinators in other departments often have different and very unique responsibilities. Director / Assistant Director Base in-game level: 250 (Director) / 225 (Assistant Director) Directors and Assistant Directors are tasked with leading entire ARK departments. Those who fill these jobs have extensive experience in the ARK program, and are selected from many applicants who apply when these positions become open. These ARK's bear great responsibility to motivate, inspire and lead their teams of ARKs. Additionally they create, implement and oversee new programs and projects. Genetic Manipulator Base in-game level: 300+ Genetic Manipulators are Funcom employees who are responsible for many things related to customer service. Genetic Manipulators handle petitions when it requires special abilities. Longevity titles Some of our members have spent many months serving and improving the Anarchy Online customer service experience. After a great deal of time, ARK are given longevity titles as a reward for their services. Longetivy titles come with a few bonuses as well... Veteran 6 months +5 to in-game level Sage 12 months +10 to in-game level Adept 18 months +15 to in-game level Oracle 24 months +20 to in-game level Merkurian 30 months +25 to in-game level Ophanim 36 months +30 to in-game level Seraphim 42 months +35 to in-game level Arcanim 48 months +40 to in-game level Delphi 54 months +45 to in-game level Paragon 60 months +50 to in-game level Legend 66 months +55 to in-game level Chronos 72 months +60 to in-game level